I would not recommend getting testing done at this clinic. Nobody answers the phone, returns calls, or is even at the facility often. I had to reschedule my first appointment, called, left a message and never heard back. A few weeks later I called again, and finally got a return call weeks later to set up the appointment. I drove out there, met with a lovely nurse who was amazing but about to leave on leave, so things seemed great! I picked up my at home sleep study a few weeks later (I arrived on time but nobody was there, had to wait in the parking lot for the office guy to come and finally unlock it), got some instructions and went home and did it.When I came to return my sleep study, I expected to pay, and have the opportunity to tell them about my experience (aka is it a problem when I woke up certain wires were out of place, do I need to re do it?). After driving for an hour in the middle of a workday to drop off my study on the day and time DISCUSSED, nobody was there. I waited for 20 minutes and called the office lines multiple times to no response. FINALLY I got through to the sleep lab, who put me on hold while they tried to get through to the office. After 30 minutes standing in the parking lot with expensive equipment I was told to LEAVE THE STUDY BEHIND A PLANT (attached photo) and leave. Could not make this up. Since then (3 weeks ago) I have heard nothing from the clinic about my results, a follow up appointment, payment, or even a simple apology for nobody being there and the waste of my time. I finally called them myself earlier today but would not be surprised if I never get a response. Highly recommend working with quite literally any other sleep lab in town.
